U.P. Connection Federal Credit Union offers it members a non-profit, democratic, member-controlled ownership structure while stockholders, not customers, control banks. Credit Unions are the only democratically controlled financial institutions in the United States. U.P. Connection is a locally-owned institution providing you with personal service right here in Omaha. Unlike recent bank mergers, which force their customers to use 800 numbers in another state, our service and problem resolution is local. You may walk into any office and speak with a real, live person. You will never be charged a fee for that service. U.P. Connection charges lower fees than its banking competition. U.P. Connection is governed by an all-volunteer Board of Directors unlike banks that have highly paid Board of Directors who work for the large stockholders, not the customers.